shipping and delivery

Thank you for choosing OPTISELF. We are committed to delivering your products quickly and safely so you can start unlocking your best self as soon as possible.

1. Shipping Coverage

OPTISELF currently ships across Morocco. We work with reliable delivery partners to ensure your order reaches you in the best condition.

2. Processing Time

Orders are typically processed within 24 to 48 hours after confirmation. Orders placed on weekends or public holidays may be processed on the next business day.

3. Delivery Time

Estimated delivery times depend on your location:

- Major cities: 1 – 3 business days

- Other regions: 2 – 5 business days

Delivery times may vary depending on logistics conditions or unforeseen circumstances.

4. Shipping Fees

Shipping fees are calculated during checkout. In some cases, free shipping may be offered on orders above a certain amount as part of promotional offers.

5. Order Tracking

Once your order has been shipped, you may receive a notification or tracking information depending on the delivery service used.

6. Delivery Issues

If you experience any issues with your delivery, such as delays or missing packages, please contact our support team and we will do our best to assist you.

7. Incorrect Address

Customers are responsible for providing accurate shipping information. OPTISELF is not responsible for orders delivered to an incorrect address provided during checkout.

8. Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide photos of the package and product so we can resolve the issue quickly.

9. Contact

For any questions regarding shipping, please contact us:

Email: optiself@outlook.com

Website: https://optiself.ma

Thank you for trusting OPTISELF.